Shipping policy

Shipping Policy

Last Updated: August 2026

Order Processing

At Dotty World, we work hard to process and prepare orders as quickly as possible.

Orders are typically processed within 1–5 business days after payment has been successfully received and verified.

Processing times may be longer during peak seasons, holidays, promotional events, or periods of high order volume.

Shipping Times

Estimated delivery times generally range between 7 and 30 business days depending on the destination, shipping carrier, customs procedures, and local delivery conditions.

Please note that delivery estimates are not guarantees and may vary based on circumstances outside of our control.

Fulfillment Network

To provide efficient order processing and delivery, products may be fulfilled and shipped from various warehouse and fulfillment locations worldwide depending on inventory availability, customer location, and logistical considerations.

This approach allows us to optimize delivery times, improve product availability, and maintain a high standard of customer service.

Shipping Delays

While we strive to meet estimated delivery times, Dotty World is not responsible for delays caused by:

Customs inspections or clearance procedures
Weather conditions
Transportation disruptions
Carrier-related delays
Government actions
Incorrect shipping information provided by the customer
Events beyond our reasonable control

Order Tracking

When available, tracking information will be provided once an order has been processed and shipped.

Please allow several days for tracking information to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

Dotty World is not responsible for orders delayed, lost, or delivered to an incorrect address due to inaccurate information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact our support team as soon as possible at:

Customer Support Email: sh6506@gmail.com

We will review each case individually and work toward an appropriate resolution.

Refunds and Delivery Issues

Customer satisfaction is important to us.

If an item arrives damaged, defective, significantly different from the product description, or if there is a verified issue with your order, customers may be eligible for a full refund within 14 days of delivery, subject to review and verification.

Additional details regarding eligibility and refund procedures can be found in our Return & Refund Policy.